8.1 Viewing Pending Approval Tasks

To view for approval details:

  1. Log in to Identity Self Service.

  2. Click Self Service. Self service Home page is displayed.

  3. Click the Pending Approvals box. The Pending Approvals page is displayed.

    The Pending Approvals page displays the details of your tasks in columns described in Table 8-1:

    Table 8-1 Columns in the My Tasks Page

    Column Description

    Title

    The title of the task.

    Assignees

    The assignee of the task.

    State

    The current state of the task.

    Created

    The date and time on which the task is created.

    Expires

    The expire date of the task.


  4. Click the task you would like to view details for.

    The task details page displays a detailed view of the request in the Details section, Summary Information section, the Request Details tab, the Approvals tab, and the Cart Items section. It allows complete management of the listed task.

    In the Cart Items section, the approver can provide data, without which (if the field is marked as mandatory) the approver will not be allowed to approve a request. For example, when an approver opens a task related to self-registration request, the organization field is marked as mandatory, but no value is specified for this field by the requester. Therefore, the approver must specify a value for this mandatory field.

    In addition, the following tabs display details associated to the request:

    • Request Details: This tab displays the target users or beneficiary information, and related requests, if any.

    • Approvals: This tab displays the complete approval flow with all approvers. You can select the Future participants option to display the next level approvers. You can select the Full task actions option to display all the approvals for the task.