8.2 Adding Comments and Attachments

After you view the task details, you can add comments and attachments prior to performing any operation on the task such as approving, rejecting, or reassigning the request. An attachment can either be a hyperlink or an actual file. It is recommended that the size of the file attachment that you upload be less than 2 MB. If you want to upload file attachments of size greater than 2 MB, then you must change the ADF configuration and increase the size limit. For more details, see Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework.

To add comments and attachments:

  1. Log in to Identity Self Service.

  2. Click Self Service. Self service Home page is displayed.

  3. Click Pending Approvals box. The Pending Approvals page is displayed.

    Click the task for which you want to add comments or attachments. The details of the task are displayed in a new tab.

  4. To add a comment:

    1. Click the Approvals tab.

    2. In the Comments section, click the Create icon. The Create Comment dialog box is displayed.

    3. In the Comment field, enter the comments related to the task, and then click OK.

    4. Select Task Actions, Save to save the comment.

  5. To add an attachment:

    1. Expand the Attachments section if it not already expanded.

    2. In the Attachments section, click the Add icon. The Add Attachment dialog box is displayed.

    3. Select one of the following options as the attachment type:

      • URL: Specify the URL to an attachment.

      • Desktop File: Allows you to select and upload a file from the desktop.

    4. Click OK.

  6. Select Task Actions, Save to save the comment.